Touring Pitch Rules

• The park closes strictly at 9pm. Check in times are strictly between the hours of 2pm-8pm unless by prior arrangements check in after 8pm= £25 as an additional fee.
• We reserve the right to refuse any entry after 9pm.
• On the day of departure, touring pitches must be vacated by 10am.
• We will not accept your booking if your group does not include a person over 18, nor will we accept bookings from single sex parties of 3 or more persons.
• You must comply with decent standards of behaviour during your stay and must show consideration for all other persons in the park.
• Certain areas of the park are dog-free and signs are clearly displayed to this effect. These areas include the café, main arena and all play areas.
• We accept dogs on designated touring pitches subject to the following terms a) we must be notified at the time of booking b) applicable charges must have been paid in advance of arrival c) a maximum of 2 dogs allowed per pitch.
• Under no circumstances will we allow any dog (except guide dogs or a specially trained assistance dog) to be taken into the café building.
• If a member of your group needs to bring a guide dog or specially trained assistance dog please notify us at the time of booking.
• Dogs must be kept under control, on a lead and accompanied by a responsible adult at all times.
• Some breeds of dog including those listed in the Dangerous Dogs Act 1991 are not allowed. Please provide us with the details of the breed of your dog when you book.
• Dogs are not permitted in any play areas.
• Owners must pick up after their dogs immediately and with no exceptions.
• Management reserves the right to ask any dog Owner who is not adhering to the above rules to leave the park.
• All guests and visitors must comply with the park speed limit of 5mph.
• You must not bring a van, commercial vehicle, boat or trailer on to the park, unless you have first obtained permission to do so. We retain the right to refuse permission without giving any reason.
• You are entitled to park one vehicle only in an area designated by us for the duration of your stay. Additional cars must be included in the booking and must be parked in the main car park.
• You are responsible for the welfare, safety and behavior of any members of your party who are under the age of 18 years whilst they are in the park.
• Pitches must be left in a clean and tidy condition. You will be responsible for any damage done or loss sustained during your stay  We reserve the right to enter your pitch at any time for any reasonable purpose.  If we need to do so we will give you as much notice as possible, except in case of an emergency.
• Open fires and ground level barbecues are not permitted. Bricks for barbecues to prevent grass damage are available for you to borrow.
• The use of generators is not permitted on site.
• Cutting or damaging trees and other vegetation is strictly prohibited and the natural conditions are not to be disturbed. This includes tying ropes to, or driving nails into trees.
• We do not allow any wheels on any grass in the park, including on your pitch.
• When you are looking at your pitch your grass is on the right and your gravel is on the left.
• You must comply with decent standards of behavior during your stay and must show consideration for all other persons in the park. If your behavior is unsatisfactory or your group is making excessive noise, then we may elect to terminate this agreement and require you to leave the park immediately.
• In these circumstances we will treat your booking as having been cancelled by you from the moment of termination and no refund will be due to you.
• If you or any person for whom you are responsible causes damage to any property on the park or causes us loss you must pay such sum as is necessary to make good the damage or loss including any sums we may expend in compensating other people.
• We ask that all guests are mindful of the comfort of other guests. No loud music or loud noise will be tolerated. All guests are asked to pay particular care to noise levels from 9pm onwards.